Glean Support
If you are in immediate danger, call your local emergency number (911 in Canada and the United States). Glean is not an emergency service and nobody reads this inbox around the clock.
Contact us
Email Support@QuantaCoreLabs.ca. One person reads every message, so it may take a few days. Please say which phone you use and what you were doing when the problem happened.
Common questions
- A place is closed, moved, or the number doesn't work. Most listings come from Google Maps and can be out of date. Call before you go. Email us the place's name and city and we will look into it.
- Someone posted something unsafe or is harassing me. Open the post and use Report this listing or Report this person. To stop seeing someone's posts, use Block this person on the same screen; you can undo it in Settings. Reports go to a person, who reviews every report within 24 hours, and whoever you report cannot see who reported them.
- I run a food bank, shelter or community group. Email us from your organization's address with your public phone number. We confirm every organization by phone before it can post bed counts or bulk surplus.
- I want to delete my account. In the app: Settings, then Danger Zone, then Delete Account. If you cannot open the app, see Delete your account.
- What data does Glean collect? See the privacy policy.
- What are the rules? See the terms of use.
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