Glean Child Safety Standards

Effective Date: October 4, 2026

These are the published standards of Glean (Android package com.glean.agentic), made by QuantaCore Labs, against child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM).

1. Zero tolerance

Glean prohibits any content or behaviour that sexually exploits, abuses or endangers children. This includes child sexual abuse material, sexualised content involving minors, grooming, sextortion, trafficking, and any attempt to contact a minor for a sexual purpose. It is prohibited in posts, profile names, reports, messages and anything else a person can enter into Glean.

2. Who Glean is for

Glean is for adults. Its store listings are targeted at people 18 and over, and posting or claiming items requires an account. Glean does not knowingly allow children to post or arrange meetings.

3. How to report

• In the app: open the post and choose Report this listing or Report this person. Reports go to a person at QuantaCore Labs, and the person reported cannot see who reported them. You can also block anyone from the same screen.
• By email: Support@QuantaCoreLabs.ca, with "Child safety" in the subject.
• To the authorities directly: in Canada, Cybertip.ca (Canadian Centre for Child Protection); in the United States, the NCMEC CyberTipline.

4. What we do

• We remove the content as soon as we become aware of it, and close the account behind it.
• We preserve the relevant records and report the matter to the Canadian Centre for Child Protection (Cybertip.ca) or NCMEC, as the law requires, and to law enforcement.
• We cooperate with law enforcement investigations.

5. Compliance with the law

Glean complies with applicable child safety laws, including Canada's mandatory reporting law for internet child pornography and the reporting obligations of providers in the United States.

6. Contact for child safety

The designated contact for Glean's CSAE prevention practices and compliance is QuantaCore Labs, Support@QuantaCoreLabs.ca.

See also the terms of use, the privacy policy and support.

QuantaCore Labs · Canada